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I am not able to offer a crisis or emergency service. Please contact your GP or local Accident and Emergency department to access urgent support services if you do not feel able to keep yourself/young person safe at home.

You may also access support at;

  • Childline – Free confidential 24-hour helpline for young people up to the age of 19. Call 0800 11 11.

  • Papyrus HOPELineUK  – Free confidential helpline for anyone concerned about a young person at risk of harming themselves. Call 0800 068 41 41.

  • Parent’s Helpline – Free helpline open Mon-Fri 9.30am – 4pm or chat online weekdays 11am – 1pm. Call 0808 802 5544 .

  • Samaritans – Free confidential 24 hour helpline. Call 08457 90 90 90 .

  • The Mix is the UK’s leading support service for young people. or call 0808 808 4994.  Crisis Text Line also available.

  • Stayalive - An app for those at risk of suicide and those worried about someone.




  • Anxiety 

I would recommend to parents with children experiencing anxiety to access the book: "Overcoming Your Child's Fears and Worries: A Self-help Guide Using Cognitive Behavioral Techniques (Overcoming Books): by Cathy Creswell & Lucy Willetts:

  • Autistic Spectrum Condition (ASC)

National Autistic Society provide support for young people, parents and schools in further understanding ASC and how it impacts on people’s lives. On their website  they offer information, resources and workshops.

  • Bereavement

CRUSE are a national charity that offer specialist support via telephone and

email and have a specific programme called RD4U which is aimed at helping young people who are affected by the loss of someone close.

Winston's Wish is a leading childhood bereavement charity and the largest provider of services to bereaved children, young people and their families in the UK.


"Simon Says” is based in Southampton and offer a telephone helpline on 01794 323934, host monthly age appropriate support groups and offer the opportunity to meet other families who have also been bereaved

Daisy’s Dream is a Berkshire charity supporting children and their families who have been affected by the life threatening illness or bereavement of someone close to them. They can be contacted for advice on ways to support children and young people on 0118 934 2604.

  • Bullying UK Helpline

The bullying is run by Family Lives and offers support around bullying. or call 0808 800 2222

  • Counselling:

The No 5 offer free and confidential counselling to any young person aged between 10 years and 25 years in Reading. This service provides an opportunity for young people to tell someone how they are feeling. It can help them to think about their life in a different way and help them to find their own solutions to their problems.  They can be contacted at 07984 357551 or

  • Dyslexia assessment:·

Families may choose to contact the service below if they are looking for a Dyslexia assessment for their child :

The Helen Arkell Dyslexia Centre
Arkell Lane
GU10 3BL

Telephone: 01252 792 400


  • Emotional Wellbeing Online Support

Living life to the full – A useful website with a range of booklets, worksheets and computer-based self-help modules that supports all ages with problems of stress, anxiety and depression.

Moodjuice – A self-help site that offers resources for managing depression, anxiety and other difficulties.

Get Self Help – Offers CBT self-help information, resources and worksheets to manage an array of mental health difficulties.


  • Family Support:


Relate provide relationship counselling for individuals and families as well as workshops for individuals. They also provide phone, email and live chat counselling. Their website also offers relationship help pages 


  • Foetal Alcohol Syndrome:

The National Organisation for Foetal* Alcohol Syndrome UK (NOFAS-UK) is dedicated to supporting people affected by foetal alcohol spectrum disorders (FASD), and their families and communities. It promotes education for professionals and public awareness about the risks of alcohol consumption during pregnancy.

  • Gender identity support for parents and young people:

Mermaids is a support group for gender variant children and teenagers, and their families. Their goal is to relieve the mental and emotional stress of all persons aged 19 years and under who are in any manner affected by gender identity issues, and their families and to advance public education in the same. They offer support to parents, families, carers and others, and raise awareness about gender issues amongst professionals (e.g. teachers, doctors, social services. etc.,) Further information can be found on their website:

  • Parenting

Triple P parenting program for helping parents learn to manage and deal with concerning behaviour.

  • Family Lives website offering support to parents as their child goes through changes involved in family life. 24 hour helpline

Harmless provide support and training and drop in sessions for people who suffer from self harm.

National Self Harm Network are based in Nottingham but provide support online and via a helpline to individuals who self harm with a number of resources on their website.

TESS (Telephone and email support for self-harm) provide support for girls and young women up to the age of 25 who are engaging in self-harm behaviour. They provide email and txt support and more information can be found on:

Calm Harm - the urge to self-harm is like a wave. It feels the most powerful when you start wanting to do it. Learn to ride the wave with the free Calm Harm app using these activities:
Comfort, Distract, Express Yourself, Release, Random and Breathe.When you ride the wave, the urge to self-harm will fade.


        Calm Harm is an award-winning app developed for teenage mental health

MindShift - is a free app designed to help teens and young adults cope with anxiety. It can help you change how you think about anxiety. Rather than trying to avoid anxiety, you can make an important shift and face it. Lists symptoms of anxiety. Offers strategies to manage worry, panic, conflict, ordinary anxiety, and three specialised categories of anxiety: test anxiety, social anxiety, and perfectionism. Also contains relaxation exercises.

The Parent’s Guide to Self-harm: What Parents Need to Know: by Jane Smith (2012)published by Lion Hudson. For parents looking to understand self harm further we recommend the book:

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